General Data

The General Data option from the Home Page doesn’t offer the same level of detailed user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent.-driven analysis as the functional areas detailed above. However, it is designed to provide other useful data that does not necessarily fit within the other subject areas.

General Data	Description
Subscriptions by Customer Type	Provides a count of the number of subscriptions attributed to each Customer Type.
Customer Base Breakdown	Displays the number of accounts and subscriptions associated to each payment method and also the number of accounts and subscriptions by their payment terms. The charts allow selections to be made such as Payment Type = Cheque, which displays the associated payment terms for cheque payers. Customer Types or Customers can be selected to provide a more granular view of this data.
High Level Financials	A snapshot view of the value of subscriber invoicing in the last complete billing month and the number of subscribers invoiced.
High Level Financial Details	A direct comparison between the last 2 billing months, this shows the value and volume of the subscribers who were billed in the previous month. It also shows the percentage of those subscribers who were profitable, compared to the previous billing month, based on subscriber level invoices.
ARPU and AMPU	Utilises Subscriber Invoicing to chart the highest ARPU and highest AMPU tariffs over the period of invoicing analysed. Drill downs are available by Network, Customer Type and Invoice Month. Additionally, two tables are provided that show by month the highest ARPU and AMPU together with the number of Subscribers invoiced. Where a tariff description is selected, a further filter is displayed to enable identification of tariff codes.
Tariffs & Churn	Two charts display the most popular tariffs and packages in terms of the number of subscribers connected to them by tariff description. Selecting a Tariff displays the associated packages and vice versa. Further drill-downs are made available for Network and Customer Type Selection. An additional table of disconnections by month of disconnection is provided, showing the previous 12 months disconnections by tariff description, Where a tariff description is selected, a further filter is displayed to enable identification of tariff codes. The total number of subscriber who have connected in total to the tariff is displayed.
Revenue and Margin	Utilises Subscriber Invoicing to determine the highest revenue and highest margin tariffs over the period of invoicing analysed. Drill downs are available by Network, Customer Type and Invoice Month. Further a table is provided that shows Top 10 tariffs invoiced by Revenue and the associated margin and number of subscribers invoiced. Where a tariff description is selected a further filter is displayed to enable identification of tariff codes.